Choosing a roofing contractor is not something most homeowners do often. For many people, it is a once-in-a-decade decision that can have a lasting impact on their home’s safety, comfort, and value. The decision becomes even more important because of the weather in Calgary and nearby areas like Airdrie, Okotoks, and Cochrane. Winters are long, summer storms with hail can be harsh, and sudden temperature changes are common. Your roof needs to be built and maintained by professionals who understand how to work in Alberta’s climate.

So, how do you choose a contractor that you can trust?

Let’s look at the key things that matter most.

Start With Experience

One of the first things to consider is how long the company has been in business. The roofing and insulation industry has a low barrier to entry, which means anyone can technically start a business. The real test is how long they last. A company that has been around for decades has shown that it knows how to deliver quality and keep customers satisfied.

A long-standing company typically has better systems, more skilled crews, and a proven track record. This makes any warranty they offer more meaningful. A 5 or 10-year warranty is only helpful if the company is still around to honor it.

Ask how long they have been operating, who runs the company, and what kind of experience their team brings.

Make Sure They Are Properly Covered

Any contractor you hire should have active insurance and be in good standing with the Workers’ Compensation Board. This protects you from liability if someone gets hurt or your property is damaged during the project.

Also, check whether a trusted organization like the Better Business Bureau accredits the business. A company that has taken the time to meet BBB standards and maintain a strong rating has usually demonstrated integrity and accountability.

Look at What Past Customers Are Saying

Reviews matter. But don’t stop at star ratings. Read recent feedback to get a feel for the company’s customer service, communication, cleanliness, and follow-through. See if customers mention how the company handled any unexpected issues or changes.

If there are negative reviews, look at how the company responded. A thoughtful, professional response can be a good sign that they take ownership and work to make things right.

You can find reliable reviews on platforms like Google, Homestars, and the BBB.

Understand the Pricing

Many people make the mistake of going with the lowest quote without understanding what is included. Not all quotes are equal. A cheaper estimate may leave out important details or use lower-quality materials.

Ask for a clear, itemized quote. Look at what is being installed, how long the work will take, and what kind of products are being used. Make sure everything you discussed is written down. Do not assume something is included unless you see it in writing.

It is also important to compare quotes based on the same scope of work. One company may include certain upgrades by default, while another may charge extra for them.

Check the Warranty

A roof takes a beating from the elements, year after year. A solid workmanship warranty gives you protection if there is an issue with the way the job was done.

Some companies only offer one to five years, the bare minimum. Others offer more extended warranties to show they stand by the quality of their work.

Before signing, ask for a copy of the warranty and ensure you understand what it covers. Ask whether the warranty can be transferred to a new homeowner if you sell your house.

Ask About Post-Job Inspections

After the work is done, a final inspection should take place. This gives you peace of mind that the job was completed to a high standard and that nothing was missed.

Ask whether the company provides a walkthrough with a senior technician or project manager. This is your opportunity to ask questions, get clarification, and ensure everything meets your expectations.

Explore Your Payment Options

Roofing and insulation upgrades are a significant investment. If you are not able to pay the full amount up front, look for a contractor who offers financing options through a reputable provider. The process should be simple, with clear terms and no surprises.

You should also ask about available rebates for energy-efficient upgrades. Alberta has offered programs in the past to help reduce the cost of insulation and efficiency improvements. These savings are only available through approved contractors, so be sure to ask.

Use a Clear Checklist Before You Commit

As you make your final decision, keep these items in mind

• How long has the company been in business

• Are they properly insured and WCB compliant

• Do they have strong and recent reviews

• Is their quote detailed and easy to understand

• What kind of workmanship warranty do they offer

• Will they perform a final inspection after the job is done

• Do they offer financing and know the rebate options available

If a contractor checks all of these boxes, you are in a much better position to move forward with confidence.

The Trusted Roofing Company in Calgary

If you are looking for a Calgary roofing company that meets all of the above criteria, consider working with IDEAL Insulation and Roofing.

We are a second-generation, family-run business that has been serving homeowners in Calgary, Edmonton, and the surrounding communities since 1979. With over 45 years of experience, we have built a reputation for quality, honesty, and consistency.

We offer free estimates, a full 10-year workmanship warranty, and clear, upfront quotes. Our team is covered by liability insurance and WCB, and we hold an A-plus accreditation from the Better Business Bureau.

You do not have to settle for guesswork or hope for the best. When you are ready to upgrade your home, protect your investment, and work with a company that understands both roofing and insulation, IDEAL is here to help.

Get in touch today and request a free estimate with a team that puts quality first.